Terms & Conditions

All items sold here are governed by the laws of England and Wales. Your statutory rights are not affected by any Terms and Conditions herein.

Who We Are

Tech Image is owned and operated by Silicon Dales Ltd.

  • Company Name: Silicon Dales Ltd Trading As Tech Image
  • Company Number: 07324510
  • VAT Registration Number: GB 111 682 442
  • Registered Office: Silicon Dales Ltd, Lowry House, 17 Marble Street, Manchester, M2 3AW.
  • Contact Phone Number: 0161 870 2536

Your Privacy

We are very clear about what data we will store, and what we’ll do with this information. We will store your personal data in order to process any order you place; and we’ll keep this information in future to refer back to historical orders.

  • We will store your name, email address, phone number, billing address and shipping address;
  • We will not disclose this information to third parties – except to facilitate the delivery of your order (i.e. we will pass along your name and address to the shipping provider, so they can deliver your package).
  • We will never sell on or disclose your information to anyone else without your prior consent.
  • At any time, you may contact us and request removal of your personal information, after your order has been processed.
  • We will store the details against your order, securely, in our server, potentially indefinitely, to help you and us to refer back to your previous order in future.

Shipping

We only ship to the United Kingdom of Great Britain.

Standard shipping is £8 on all orders. This is Next Business Day delivery.

Get morning delivery by paying £4 more.

Pay £15 and you can specify items arrive before 10.30AM.

£20 and you can specify Saturday delivery.

All orders must be completed before 5PM and above applies to Next Business Day, so if you order on a weekend, this will arrive Tuesday (order will be processed Monday morning).

Order before 5PM on a Friday and get it Saturday for £20.

Returns & Refunds

If you are unsatisfied with your purchase, you may return it for a full refund. Please contact us through the link in your account to use the Return Request Form in order to process your return – we will provide a specific return address based on the item(s) you wish to return.

All items returned in saleable condition are entitled to a full refund of purchase price.

If the item is defective, you will receive a refund for the shipping amount.

We are sorry, but we can not refund your shipping in cases where you ordered the wrong item or did not like the item you purchased (unless it is defective).

Click here to visit My Account.